Foodex
Home Privacy Admin Login

Privacy Policy for Foodex

Last updated: October 12, 2026

Welcome to Foodex! At Foodex (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and related services (collectively, the “Services”).

Please read this policy carefully. By using Foodex, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment details (processed securely via third-party payment gateways)
  • Profile photo (optional)

b. Location Information

To provide accurate delivery services, Foodex may collect your precise or approximate location when you use location-based features or allow location access in your device settings.

c. Usage Data

We automatically collect information such as device type, operating system, app usage logs, IP address, and crash reports.

d. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience and analyze trends.

2. How We Use Your Information

  • Process and fulfill your food orders
  • Communicate order updates and delivery status
  • Improve and personalize the user experience
  • Provide customer support
  • Send promotional messages (only with your consent)
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

  • Restaurants and Delivery Partners – to prepare and deliver your orders.
  • Service Providers – for payments, analytics, and hosting.
  • Legal Reasons – if required by law or to protect rights and safety.
  • Business Transfers – in case of merger or acquisition.

4. Data Retention

We retain your personal data only as long as necessary or as required by law. You may request data deletion by contacting us.

5. Security of Your Information

We use technical and organizational measures to protect your data, but no method of transmission over the Internet is completely secure.

6. Your Rights and Choices

You may have the right to:

  • Access, update, or delete your data
  • Withdraw consent for marketing
  • Restrict or object to data processing
  • Request a copy of your personal data

Manage these through the App’s settings or by contacting us.

7. Children’s Privacy

Foodex is not intended for children under 13. We do not knowingly collect personal data from minors.

8. Links to Other Services

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear with a revised “Last updated” date.

10. Contact Us

If you have questions or concerns, contact us: